> ## Documentation Index
> Fetch the complete documentation index at: https://docs.credentialsportal.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Billing & Subscription
> Manage your Credentials Portal subscription plan and billing details.
Billing is accessible to users with the **Billing** permission on their role (Admin role by default).
## Trial period
New districts start with a **30-day free trial** — no credit card required. During the trial you have access to all features with no restrictions.
When your trial ends, you'll need an active subscription to continue using the app. A banner will appear in the app as your trial approaches its end date.
\[Screenshot: Trial expiration banner showing days remaining]
## Activate a subscription
Click **Settings** in the navigation, then select **Billing**.
\[Screenshot: Billing settings page showing trial status and plan options]
Select the plan that fits your district's size and needs. Plan details and pricing are shown on the billing page.
Click **Subscribe** to be taken to a secure Stripe checkout page. Enter your credit card information.
\[Screenshot: Stripe checkout page with card entry form]
After successful payment, your district is activated and billing status updates immediately.
## Manage your subscription
Once subscribed, click **Manage Billing** on the Billing page to open the Stripe customer portal. From there you can:
* View invoices and payment history
* Update your payment method
* Change or cancel your plan
\[Screenshot: Billing page showing the Manage Billing button]
## What happens if a subscription lapses
If your subscription expires or a payment fails, access to the app is restricted until your subscription is updated. Your data is retained — you won't lose records — but members won't be able to log in or use the app until billing is resolved.
## Questions about billing
Contact [help@credentialsportal.com](mailto:help@credentialsportal.com) with any billing questions.